Quoting & Ordering

Do you supply to both public and trade?
Yes we supply to public and trade, whether it’s one piece or a hundred pieces we value your custom.

Do you supply to anywhere in the UK?
We have fitted granite from Edinburgh to Cornwall, so no distance is too far.

What do I have to do to get a quote?
Phone, email, fax or call in personally, we need a drawing or sizes and will quote you straight away.

Will the quoted price change if I am not going ahead for 2 months?
Our price will be fixed for three months after the quote date.

What do I have to do to place an order?
A simple phone call, email etc is all you need to do, we can then work out a schedule giving you a templating and fitting date.

Do we have to place a deposit on ordering? When does the balance owing have to be paid?
We do ask for a 50% deposit on the day of ordering either by card, cheque, bank transfer or cash. The balance is due when the work has finished.

Can we choose and view the material before manufacturing commences?
We welcome customers to our yard to choose and view the products, also you can visit our wide range of suppliers based around the country.

I’ve had a quote can I get a sample of the material?
Small Samples are available for you to take away.

Can you remove my old worktops and fit your product without us having new units?
Yes we charge an hourly rate for removing your old tops and can dispose of them for you as well.

Templating & Fitting

What is a template?

We make a full size replica of the stone work using hardboard, checking and marking positions of sinks, hobs etc as well as marking out the polished edges, radius corners etc.

Do you do the templating? Or can we do it ourselves?
We provide a full templating service which means we take responsibility of the sizes shapes etc. You can do your own templates but you then have the responsibility of getting the sizes right.

What do we need to do to be ready for templating?

All base units need to be securely fixed, ideally sinks and hobs etc to be made available to the templater, if we are replacing existing worktops, then sinks and hobs etc. need to be disconnected.

Do we need to arrange a plumber, gas man or electrician to be there when fitting?
If any of the above trades are needed they can work around us, or be called in when we have finished. We do not provide any of the above services.

Do we need to be present when templating or fitting?
No, but we do prefer if there is someone available who can make decisions and check all finished work.

Sinks, Hobs & Appliances

Can you provide new sinks, taps and appliances?
Yes we can, please contact the office for details.

Can I use my existing sinks and appliances?
Yes you can.

How are my under mount sinks supported?
Where possible we bolt the sinks to the underside of the worktops, however sometimes this is not possible and are fitters are trained to support the sinks in other ways. If you decide to choose a ceramic sink this will require additional support due to its weight.

Marble, Granite & Quartz Composites

Is marble a good product for kitchen worktops?
We do not recommend marble for kitchen worktops, however if you still wish to choose marble we will tell you how to maintain it.

Granite is heavy; will my units be strong enough?
Yes all units are designed to take the weight of granite, however should you choose to granite that is 40mm thick we would advise you to get your units strengthened.

Do you supply granite for around the walls?
Yes we can supply upstands from a minimum of 50mm high to wall cladding to the underside of your wall units and backsplashes for behind your hob or cooker.

How do you join two pieces together?
The granite is levelled and colour coded adhesive’s are used to bond the two pieces together, which achieves a tight flush join.

Sizes, Shapes & Thickness

What different thicknesses are there?
Standard worktop thickness is 30mm thick, though we can offer materials in 20mm and 40mm where available and other thicknesses can be achieved by binding pieces together, please contact us for details.

What is the largest size piece you can do?
Our maximum slab size is 3100mm wide by 1850mm high therefore we can achieve most sizes desired, however please call to discuss large pieces, as the fitting of these depends on access at the property.

Care & Usage
Extras

Can I have a chopping board, window cill or table top to match my worktops?
Yes we can supply these, please mention these when you contact us.

Can you get floor tiles the same colour and pattern as my worktops?
We can provide tiles that are the same colours as some worktops, although we cannot guarantee them having the exact same pattern due to the natural variations of the stone.